Noise
Everyone has a different tolerance level when it comes to noise and not all noise is anti-social behaviour.
If the noise is coming from another property, you should first speak with your neighbour as they may not be aware they are disturbing you. If this does not work, speak to your housing officer who will attempt to intervene on your behalf.
If the situation does not improve, mediation might be of help to you. It’s an informal, confidential, and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution. Please contact your Housing Officer to arrange this.
If you still feel you are being disturbed, we suggest you contact the local authority Environmental Health team. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
There is advice about different types of noise nuisance set out below.
We do not consider this to be anti-social behaviour.
If you have concerns about the welfare of a child however, please contact your local authority social services team or the NSPCC.
We do not consider this to be anti-social behaviour.
Although some types of behaviour can be annoying, children playing in the street or communal areas (unless they are causing damage) is not anti-social behaviour.
We do not usually consider this to be anti-social behaviour.
In the first instance, you should speak with your neighbour as they may not be aware they are disturbing you. If you do not feel able to speak with your neighbour or, speaking to them does not improve the situation, speak with your housing officer who will attempt to intervene.
If the behaviour is persistent (this means the disturbance lasts for continuous periods of over 30 minutes a day for at least five days within one week) during the day OR during the night-time (night-time is after 11pm and before 7am), you should also report this to the noise team at your local authority. Please provide details to your housing officer where this has happened and we will follow up with them to agree any next steps.
This would only be considered anti-social behaviour if the noise is persistent. Persistent means continuous periods lasting over 30 minutes a day for at least five days within one week.
In the first instance, you should speak with the owner of the dog as they may not be aware they are disturbing you. If you do not feel able to speak with your neighbour or, speaking to them does not improve the situation, speak with your housing officer who will attempt to intervene.
If you still feel you are being disturbed, we suggest you contact the local authority Environmental Health team. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
If you are concerned about the welfare of an animal please contact the RSPCA.
We do not consider this to be anti-social behaviour (ASB).
In the first instance, you should speak with your neighbour as they may not be aware that you can hear them.
If the situation does not improve, please contact your housing officer.
We do not consider sounds relating to ‘general living’ as anti-social behaviour. ‘General living’ includes noise such as vacuuming, walking around, toilets flushing, doors opening/closing, conversations, children playing etc.
In the first instance, you should speak with your neighbour as they may not be aware that you can hear them.
If the situation doesn’t improve please speak with your housing officer.
This would only be considered anti-social behaviour (ASB) if the noise is persistent. Persistent means continuous periods lasting over 30 minutes a day for at least five days within one week.
We want everyone to enjoy living in their home and ask that residents are considerate and tolerant or one another.
In the first instance, you should speak with your neighbour as they may not be aware that you can hear them. If you do not feel able to speak with your neighbour or, speaking to them does not improve the situation, speak with your housing officer who will attempt to intervene.
If the noise persists, we suggest you contact the local authority noise team. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
We would not usually consider this to be anti-social behaviour (ASB).
In the first instance, you should speak with your neighbour as they may not be aware that you can hear them. If you do not feel able to speak with your neighbour or, speaking to them does not improve the situation, speak with your housing officer who will attempt to intervene.
If you still feel you are being disturbed, we suggest you contact the local authority Environmental Health team. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.