Soho Housing aim to provide the best possible service to our residents and our other partners. To monitor how we are doing, we use a range of performance indicators.
On this page you will find links to our current and previous annual reports, our complaints self-assessment that we submit to the Housing Ombudsman as well as information about our performance in the areas set by the Regulator of Social Housing’s Tenant Satisfaction Measures.
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Key Performance Indicators
See how Soho Housing is measuring Tenant Satisfaction and review our latest scores.
Latest report
2023 Annual Report
Read our 2022-23 Annual Report & Accounts.
Latest report
2022 Annual Accounts
Read our 2021-22 annual report and accounts.
Latest report
Complaints self-assessment
Read our latest complaints self-assessment report.