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Our performance

Explore our annual reports and updates.

Soho Housing aim to provide the best possible service to our residents and our other partners. To monitor how we are doing, we use a range of performance indicators.

On this page you will find links to our current and previous annual reports, our complaints self-assessment that we submit to the Housing Ombudsman as well as information about our performance in the areas set by the Regulator of Social Housing’s Tenant Satisfaction Measures.

Tenant Satisfaction Measures

See how Soho Housing is measuring Tenant Satisfaction and review our latest scores.
Latest report

2023 Annual Report

Read our 2022-23 Annual Report & Accounts.

Latest report

2022 Annual Accounts

Read our 2021-22 annual report and accounts.

Latest report

Complaints self-assessment

Read our latest complaints self-assessment report.

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