Tenancy
Information and guidance about your tenancy.
Contents:
- Moving to a different Soho Housing property
- Complaints about service from Soho Housing
- Right to buy
- Pets in my property
- What type of flooring can I have in my property?
- Contents insurance
- Giving my tenancy to others/succeed a family member’s tenancy
- Ending my tenancy with Soho Housing
- Can I exchange my property?
2. What should I do if I need to complain about a service I receive from Soho Housing?
Should you wish to complain about a service received from Soho Housing, you can do this to any member of our staff, either by telephone, email, in person, or by post to the office address. The quickest and easiest way is to use our housing@sohoha.org.uk email address which is monitored between 9am and 5pm every working day.
More details about our complaints handling and policy are available here.